Frequently Asked Questions

What is Almatiq?

Almatiq is Raleigh’s first AI-powered Recovery Technology Platform. Our experiences combine intelligent body scanning with precision percussion technology to provide non-manual, personalized recovery and relaxation sessions. The result is consistent, data-driven relief designed to promote circulation, release tension, and restore calm—without human touch or manual guided recovery protocol.

Do I need to undress for my session?

No. Almatiq sessions are completely non-invasive and do not involve manual guided recovery protocol or skin-to-skin contact. Clients remain fully clothed throughout the entire session.

What should I wear?

We recommend comfortable, lightweight clothing such as yoga attire, athletic wear, or soft casual clothes that allow ease of movement. Avoid belts, thick fabrics, or restrictive accessories. Our sessions are designed for comfort, modesty, and freedom of movement.

Are Almatiq sessions safe?

Yes. Almatiq uses FDA-registered, AI-assisted robotic systems that have been engineered for safety and comfort. However, our services are not suitable for individuals with specific medical conditions, including pregnancy (first trimester), pacemaker, recent surgery, severe back injury, metal implants, fever, infection, or blood clots. If you have a health concern, please consult your physician before booking.

Is Almatiq a medical treatment?

No. Almatiq provides non-medical wellness experiences intended for relaxation, circulation, and general well-being. Our services do not diagnose, treat, or cure any medical conditions.

What is included in each session?

Each engagement begins with an AI Smart Body Scan to map your tension and posture, followed by precision percussion therapy customized to your needs. Every session includes complimentary organic herbal tea and an aroma ritual to complete your relaxation experience.

Can I book with a friend or partner?

Yes! Almatiq offers a Couples Experience option, allowing two guests to enjoy simultaneous sessions. Each guest receives their own customized AI-powered treatment.

Do I need to sign anything before my session?

Yes. All guests are required to sign a waiver acknowledging that Almatiq services are non-medical and AI-assisted. This ensures transparency and your safety before participation.

What if I need to cancel my appointment?

We kindly ask that you provide at least 24 hours’ notice to cancel or reschedule. A $20 pre-booking deposit may be required for certain appointments. No-shows or late cancellations may result in forfeiture of the deposit.

How do I prepare for my engagement?

Simply arrive 5–10 minutes early to check in, relax, and enjoy a cup of herbal tea. Our team will guide you through the session process and answer any questions you may have.